Effective date: September 15, 2026
This Privacy & Cookie Policy explains how Coffee Then Vino Holdings, doing business as Mic Drop Creative ("Mic Drop Creative," "we," "us," or "our") collects, uses, discloses, and protects personal information through WeAreMicDrop.com, connected storefronts, quote and contact forms, customer accounts, transactions, communications, and related services.
1. Information We Collect
Information You Provide
Identifiers and contact details, such as name, email address, telephone number, username, company, billing address, and shipping address.
Order and transaction information, such as products, sizes, quantities, customizations, order history, shipping details, refunds, and customer-service records.
Account information and preferences, including login credentials maintained through the website platform and marketing choices.
Quote and project information, including deadlines, messages, uploaded artwork, logos, photographs, design files, and other content you submit.
Communications sent to us by email, telephone, text, forms, social media, or customer support.
Promotion, survey, event, or testimonial information when you choose to participate.
Payment Information
Checkout and payment functions are provided through payment services integrated with DecoNetwork. Payment providers may collect card or other financial information to authorize and process transactions. Mic Drop Creative receives transaction details such as payment status, amount, method type, and limited card information, but does not intend to directly receive or store your full payment-card number or security code. The provider's privacy policy also applies to its processing.
Information Collected Automatically
Device and usage information, such as IP address, browser type, device identifiers, operating system, referring pages, pages viewed, clicks, access times, and approximate location derived from IP address.
Cookie and similar-technology information used for login, shopping cart, security, fraud prevention, preferences, analytics, and—if enabled and permitted—advertising measurement.
Information generated by DecoNetwork and other providers that host, secure, analyze, or support the website.
2. How We Use Information
Operate, secure, maintain, and improve the website and services.
Create and manage accounts; prepare quotes; process, produce, fulfill, ship, and support orders; and handle returns, refunds, disputes, and fraud prevention.
Review, prepare, resize, store, and reproduce submitted artwork as needed to quote, produce, and fulfill requested products.
Respond to inquiries and provide transactional communications, including quote follow-up, order confirmations, proof requests, status updates, delivery notices, and service messages.
Send email marketing where permitted by law and honor unsubscribe preferences.
Send promotional text messages only where the recipient has provided the consent required by law.
Personalize content, measure website performance, understand customer interests, and evaluate campaigns.
Comply with law, enforce agreements, protect rights and safety, prevent misuse, and establish or defend legal claims.
Carry out a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all business assets, subject to applicable law.
3. How We Disclose Information
We may disclose personal information to:
- DecoNetwork and providers that host, operate, secure, and support the website.
Payment processors, fraud-prevention providers, banks, and accounting providers involved in transactions.
Suppliers, decorators, fulfillment partners, shipping carriers, and service providers that help complete an order.
Email, SMS, customer-support, analytics, advertising, and professional-service providers acting for us.
A customer, brand, organization, fundraiser, or storefront sponsor when you purchase through its dedicated store and the disclosure is necessary to administer that store or order and is disclosed at collection.
Government authorities, courts, litigants, or other parties when required by law or reasonably necessary to protect rights, safety, and security.
A buyer, investor, lender, or successor involved in a business transaction.
We do not sell personal information for money. If our practices constitute "sale," "sharing," or targeted advertising under an applicable state privacy law, we will provide any required notice and opt-out method. We do not use sensitive personal information to infer characteristics about you.
4. Marketing and Communications
Submitting an order, quote request, or support message allows us to contact you about that transaction or request. We may also use contact information to market our own products and services where permitted by law. You can unsubscribe from promotional email using the link in the message or by contacting us. You may still receive non-marketing communications needed to service an account, quote, or order.
Promotional SMS messages require a separate opt-in where required. Consent to marketing texts is not a condition of purchase. You may revoke consent at any time using a reasonable method, including replying STOP. Message and data rates may apply. See our Email & SMS Communications Consent Policy.
5. Cookies and Similar Technologies
The website may use essential cookies for account login, cart functions, session continuity, security, load balancing, and fraud prevention. It may also use functional, analytics, and advertising technologies depending on our configuration. Third parties providing website, analytics, payment, embedded-content, or advertising services may set or read their own technologies.
You can manage cookies through available consent controls and browser settings. Blocking essential cookies may prevent account, cart, checkout, design, or security functions from working. Because technology configurations change, we do not list cookie names that may quickly become inaccurate. Where required, the website's cookie banner or preference tool will provide current categories and choices.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described here, including to fulfill orders, maintain business and tax records, preserve approved artwork and production records, resolve disputes, enforce agreements, prevent fraud, and meet legal obligations. Retention periods vary by record type. We may retain deidentified information where it cannot reasonably be linked to you.
7. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. We rely on third-party platforms and payment providers for portions of website and transaction security. No system or transmission is completely secure, and we cannot guarantee absolute security. Do not send full payment-card numbers or other highly sensitive information through ordinary email, text, or free-form website fields.
8. Your Privacy Choices and Rights
Depending on where you live and whether an applicable law covers our business and the particular processing, you may have rights to request access, correction, deletion, or a portable copy of personal information; to opt out of targeted advertising, sale, or certain profiling; or to appeal a decision. You may also update certain account details directly and opt out of marketing as described above.
To submit a privacy request or appeal, email orders@wearemicdrop.com with the subject line "Privacy Request." Describe your request and the state in which you live. We may verify your identity and authority before acting. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising a privacy right.
9. Children
The website and services are not directed to children under 13, and we do not knowingly collect personal information from a child under 13. If you believe a child has provided information to us, contact us so we can evaluate and delete it as appropriate. Orders must be placed by an adult or with a parent or guardian's authorization.
10. Third-Party Links and Services
The website may link to or integrate third-party services. Their privacy practices are governed by their own notices. This Policy does not apply to information a third party collects for its independent purposes.
11. International Visitors
Mic Drop Creative is based in the United States, and information may be processed and stored in the United States and other places where our providers operate. If we intentionally expand services to jurisdictions requiring additional disclosures or transfer mechanisms, we will update our practices and notices as appropriate. Nothing in this Policy limits rights that cannot legally be limited.
12. Changes to This Policy
We may update this Policy to reflect changes in law, technology, services, or practices. We will post the updated version and change the effective date. We will provide additional notice or obtain consent when required by law.
Contact Us
Mic Drop Creative is operated by Coffee Then Vino Holdings, doing business as Mic Drop Creative.
Email: orders@wearemicdrop.com
Phone: 512-219-2731
Mailing address: 22214 Highway 71 West, Spicewood, Texas 78669
